Shipping

 

FREE STANDARD SHIPPING offer is valid on orders over $99 CAD and is a 3-6 business day delivery service. 

 

Woolino.ca orders are shipped from fulfillment centers in Canada for delivery in Canada only.  International customers, please visit Woolino.com

 

All orders will be processed and shipped within 1-2 business days of order placement.  We are unable to edit or adjust an order after it has been completed.

 

Please review your order carefully and check (and double check!) for spellings in all shipping fields prior to selecting and confirming your order.  Only one physical location should be listed per order.

Important Notice: Due to the active Canada Post strike which began on September 25, 2025, we have removed Canada Post as a carrier option to all "non-remote" locations, including PO boxes.  Please provide a physical street address at checkout so we can continue to serve you without interruption. Please note that shipments to remote areas (as defined by Canada Post, here) rely solely on Canada Post for delivery and will experience delays. Thank you for your understanding!

Orders placed to remote locations  will not have guaranteed delivery timeframes and are subject to potential delays due to geographical limitations. 

It is the responsibility of the customer to review their shipping address and shopping cart information for accuracy before completing the purchase. Refunds, exchanges and/or replacement shipments will not be issued on the basis of an inaccurate address or incorrectly ordered item. Woolino is not responsible for items that could not be shipped to their destination because of an incorrect or undeliverable address.